Free Management Library
Map: Basic Guide to Conducting Effective Meetings
Click on the items in the table of contents to learn more about planning and running an effective meeting.
University of Colorado
University of Colorado: Meetings That Deal With Conflict
The site provides guidelines for facilitating a meeting that deals with conflict.
Other
Toolpack Consulting: Effective Meetings
You will find lots of good advice here including what to expect during a meeting and how to deal with people.