Other
Jewish World Review: Stating the Obvious
Is empathic listening so obvious as to be moronic? Does it work? Here's a dissenting viewpoint of some of the more popular listening, communication, and interpersonal relationship theories.
Other
Great voice.com
Berkley Productions at GreatVoice.com helps train voice professionals. From this page you can link to free subscription forms to two ezines. Under each form are links to sample articles, several of which pertain to tone of voice.
Other
Cyber Talk/about Communications
Links to several articles on interpersonal communication. Titles include "Know Your Style of Communication,"Listening as a Communications Skill," "Acknowledgment when Talking and Communicating Skills," "Conversations and Attending when...