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Federal Communications Commission: About the Fcc
This site from the FCC provides an in-depth look at the Federal Communications Commission and the job it performs.
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Federal Communications Commission: Customer Service Standards
Here is a list of the customer service standards from the Federal Communications Commission that cable operators are expected to adhere to.
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Federal Communications Commission: Major Initiatives
This site from the FCC gives information on the main focus of the Federal Communication Commission. They are responsible for most forms of communication.
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Federal Communications Commission: Media Bureau
The Federal Communications Commission provides an in-depth look at what the Mass Media Bureau is responsible for.
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Federal Communications Commission: Organizational Charts of the Fcc
Federal Communications Commission provides a chart to show how the FCC is organized.