Other
Ryerson University: Cyber Respect and Online Kindness: Cyberbullying [Pdf]
This resource contains information about cyberbullying, and offers guidance on how to report it and navigate it with cyber respect and online kindness.
University of Florida
University of Florida: Netiquette Guide for Online Courses [Pdf]
This guide provides tips for how to behave during an online course and just in general when you communicate through the Internet. It looks at password protection, online communication, email, and message boards.
Other
Speak Speak: Making Requests in Emails and Letters
We often have to make requests and ask for things in our letters and emails. To do this, we use phrases like 'could you' and 'would you.' Here we can see some examples of requests using these. Note the different levels of politeness.