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Analytic Technologies: Active Listening
Excellent article on reflective, or active, listening, a method used when trying to help the speaker deal with something. Includes a chart of choices made by the listener before giving a response.
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Bryan Bell: Active Listening
Chapters two and three from entrepreneur Bryan Bell's "Lessons in Lifemanship" emphasize the importance active listening. Chapter two handles the topic generally, covering the meaning of active listening, pointing out obstacles, and...
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Tony Alessandra: Jump Starting Your Listening Skills
Motivational speaker Tony Alessandra's ten techniques to active listening.