Curated OER
Factual Writing: Letters
Students write a business letter. In this factual writing lesson, students complete an online activity. Groups also draft a reply to a complaint letter. A worksheet is included for extra practice.
Curated OER
Business Letters: Writing a Letter of Complaint
Students analyze the language features and layout of a letter and discuss the language used to describe the features. They write a letter of complaint, requesting that the problem be fixed, using the appropriate language and layout.
Other
Business Correspondence: Complaint and Adjustment Letter
This example provides a brief overview describing what a complaint letter is and how to properly write one.
Other
Complaint Letter: Example
A sample of a complaint letter with components necessary to complete successful coorespondence.
Letter Writing Guide
How to Write a Complaint Letter
This student and teacher-friendly site contains a rationale for writing a letter of complaint and provides tips for writing one. In addition, the format for writing a letter of complaint is included.
Letter Writing Guide
Sample Complaint Letter
This student-friendly site provides a well-written complaint letter exemplar.