Catholic Charities
Telephone Skills
The challenge in telephone conversations is that speakers and listeners cannot rely on body language to communicate. This 31-page packet includes a curriculum guide, lesson plans, assessments, and resource lists designed to help language...
Curated OER
Telephone Messages
Learners practice having telephone conversations. They create their own phone message after practicing with each other. They also identify the different parts of a telephone.
Curated OER
Teaching Telephone English for Business ESP English Classes
Students practice the practical skill of telephone communication. They perform a series of role plays to give them practical experience in the proper way to speak and respond while on the telephone.
Curated OER
ESL: Using the Telephone
Twelfth graders practice telephone etiquette skills by simulating phone conversations. They discover how to making simulated 911 calls, taking phone messages, and dealing with telemarketers.
Curated OER
ESL Lesson Idea: Reporting Emergencies
Students examine how to access community emergency services including calling 911. They study vocabulary associated with emergency situations and write emergency 911 conversations with at partner.
Curated OER
Informational Questioning
High schoolers practice writing basic questions to gain information. Working as a class, they identify questions they would ask to gain information about locations, time, and events. After writing their questions, they practice asking...
Curated OER
Take A Message
Students practice accurate note taking skills, recording only pertinent information. Using proper grammar and useage, they record accurate phone messages. This lesson is intended for students acquiring English.
Curated OER
Communtiy Medical Facilities
Students describe various medical facilities and the services they provide. Working in pairs, students research and list the location and telephone number of community medical facilities and the services they provide. Independently,...
Curated OER
Preventing Household Hazards
Students identify how household materials can be hazardous to themselves and family members. Precautions for preventing and/or minimizing various hazards are discussed as a class. Working in pairs, students create a directory of...