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Effectively Using the Telephone

Curated by ACT

This resource contains an article about using the telephone to its maximum potential. It gives basic advice on improving your communication over the phone.

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Concepts
communication
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Additional Tags
telephone skills, business telephone skills, telecommunication
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Classroom Considerations
  • Knovation Readability Score: 5 (1 low difficulty, 5 high difficulty)
  • This resource is only available on an unencrypted HTTP website.It should be fine for general use, but don’t use it to share any personally identifiable information
Common Core
SL.6.3