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The global Microsoft Digital Civility Index (DCI) improved in 2020, bouncing back from its lowest reading in four years, even as Covid-19 upended the world. A feeling of solidarity during the pandemic among people in some regions, as well as responsible online interactions by teenagers in particular, helped drive the index's three-point recovery. (Published Feb 8, 2021)
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- Knovation Readability Score: 5 (1 low difficulty, 5 high difficulty)
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