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This Phone Etiquette lesson plan also includes:
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High school freshmen prepare for the world of work by practicing a phone interview. After examining a list of "Do's and Don'ts," pairs take turns being the job applicant and the interviewer.
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Concepts
Instructional Ideas
- When doing the role play, have pairs place their chairs back to back so they cannot observe body language
- Laminate the "Phone Etiquette Role Play" scripts for future use
Classroom Considerations
- Copies of two handouts are required
Pros
- The activity underscores the differences between personal phone calls and professional ones
Cons
- None