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University of Michigan: Being a Good Listener Is Hard Work

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"As a speaker, there are several things you can look for to determine if your message is being received. On the flip side, these are good characteristics to have when you are the listener." This article gives some startling statistics about listening as well as characteristics of a bad listener and how to improve listening. SL.11-12.1c Questions/Part

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CCSS: Adaptable
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