American Academy of Achievement
Academy of Achievement: Pierre Omidyar
Biographic profile of Pierre Omidyar, founder of the online auction site eBay and the online payment processing firm PayPal. Includes a profile, interview, and photo gallery.
Get Safe Online
Get Safe Online: Shopping Online
One of the main activities that users participate in online is ecommerce; the buying and selling goods and services over the internet. This resource describes some of the risks of ecommerce and how to avoid scams and bad deals.
Federal Trade Commission
On Guard Online: Are You a Shrewd Online Shopper?
Can you tell if an online marketer is safe to do business with? Play this online game from the Federal Trade Commission to see if you can pick the safest vendor and get tips on how to shop safely online.
Federal Trade Commission
On Guard Online: Auction Action: Test Your Knowledge About Online Auctions
Play this online game from the Federal Trade Commission to test your knowledge about online auctions. There are plenty of pitfalls to avoid whether you are a buyer or a seller. Here you can learn the 'rules of the marketplace'.
Other
Tech News world.com: Homepage
TechNewsWorld.com offers summaries and abstracts of the latest technology news from around the world. Updated 24 hours a day.
Other
Hub Spot: 14 Ways Technology Will Affect the Future of Customer Service
The progress of video, real-time messaging, chatbots and artificial intelligence (AI), cryptocurrencies, self-service, and even customer success itself, all present the potential for big changes in the day-to-day workings of customer...