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Bizmove.com: Business Customer Relationship Management

Curated by ACT

Comprehensive overview from bizmove.com focuses on understanding who your customer is, motivation behind purchase, when purchase takes place, and understanding that what they "buy" is not necessarily what they want. Good presentation. Easy-to-read.

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Classroom Considerations
  • Knovation Readability Score: 4 (1 low difficulty, 5 high difficulty)